Stakeholder Engagement

For ELLAKTOR, the systematic and essential two-way communication with its stakeholders, is the basis for the evaluation and planning of its actions and practices, and for dealing with day-to-day challenges. The Group recognises as its stakeholders those groups that directly or indirectly affect and are affected by its activities. Stakeholders belong either to the Group’s inner environment (shareholders, employees) or outer environment (suppliers, customers, associates). In 2019, the Group reviewed its stakeholder groups.

 

 

 

 

At ELLAKTOR Group, our key concern is to establish mutual trust and excellent cooperation with our stakeholders, while taking great care in addressing the different expectations and demands of each stakeholder group.

Stakeholders

Key Requirements

Means of Communication

Employees

  • Employees wish to work in a safe environment, earn a competitive salary, enjoy advancement opportunities within the Group and be treated with respect and meritocracy.
  • They also want to know the Group’s activities and their developments.
  • Constant and direct communication via the Group’s intranet for all developments and changes.
  • Continuous communication with the Group’s Human Resources Division, depending on the needs that arise.
  • Updates from Management via special employee events twice every year.

Customers

  • Our customers want to have an excellent cooperation with the Group in all areas and to receive quality projects and services according to the agreed specifications and timelines.
  • Direct communication through the persons responsible for each project / area of operations, on a consistent basis and as needed by the customer.

Shareholders, Investors, Bondholders

  • They are interested in the Group’s profitability, the business developments in its areas of operations, as well as its performance in social and environmental topics.
  • They also wish to ensure the Group’s viability and implementation of strict Corporate Governance standards and principles.
  • Constant updates with announcements, press releases and presentations, through the website and the Media, as well as annually through the Group’s Sustainable Development Report.
  • Continuous communication with Group Investor Relations.
  • Meetings with the Management and Financial Division of the Group, ad hoc depending on ensuing needs.

Banks and Financial Institutions

  • The Banks that the Group cooperates with wish to have timely updates on financial and business developments.
  • They also wish to ensure the Group’s viability and implementation of strict Corporate Governance standards and principles.
  • Constant updates with announcements, press releases and presentations, through the website and the Media, as well as annually through the Group’s Sustainable Development Report.
  • Meetings with the Management and Financial Division of the Group, ad hoc depending on ensuing needs.

Local communities and administrative bodies

  • Local community members and local authority officials (local media, local NGOs, local civil society organisations) in the areas where the Group operates are interested in employment opportunities, as well as in the Group’s activities on issues of common interest, such as environmental protection and social support.
  • Constant communication with local Project managers, depending on ensuing needs as well as annually through the Group’s Sustainable Development Report.

Suppliers and partners

  • Suppliers and partners wish to have a consistent, profitable and long-term relationship with the Group in all areas.
  • Direct communication through the Procurement Managers of each activity, ad hoc depending on ensuing needs.

Subcontractors

  • They wish to have a consistent, profitable and long-term relationship with the Group in all areas. Moreover, they want their employees to work in a safe environment.
  • Direct communication through the Site Managers of each activity, continuously and as needed.

State and regulatory authorities

  • They are interested in the lawful and responsible operation of the Group, environmental protection, social actions, the respect and protection of employees’ rights, as well as employees’ Health and Safety.
  • Constant updates with announcements, press releases and presentations, through the website and the Media, as well as annually through the Group’s Sustainable Development Report.
  • Direct communication through the Project Managers of each activity, and through meetings with Management, ad hoc depending on ensuing needs.

Society 

  • Society’s members wish to be updated on any changes of the Group’s Sustainable Development activities, the financial, environmental and social aspects, and the business developments and activities of the Group.
  • Constant updates with announcements, press releases and presentations, through the website and the Media, as well as annually through the Group’s Sustainable Development Report.
  • Meetings with the Group’s Corporate Communication Division in regard to Media, ad hoc depending on ensuing needs.
  • Meetings with the Group’s Sustainable Development Division, with regards to NGOs and civil society organizations depending on ensuing needs.